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Delivery > Returns

UK deliveries

Captured by Judith offers free deliveries within the UK. Smaller parcels are send with RoyalMail First Class. There is, unfortunately, no track>trace but RoyalMail aims to deliver next day (not guaranteed). Larger parcels are send with DPD courier. A track>trace code will be provided and DPD will deliver next day (subject to unforeseen circumstances).

Europe and Rest of the World deliveries

Delivery costs for deliveries outside the UK are £ 14.95. All parcels are send with DPD courier. A track>trace code will be provided and DPD will deliver as soon as possible. Delivery time after dispatch depends on the destination and possible delays at customs.

Production/Dispatch times

The Giclée prints are usually sent within 3 or 5 days after receipt of the order. Framed and Acrylic prints are usually sent within 4 to 6 days after receipt of the order.

Returns > Refund

Thank you for shopping online on Captured by Judith.
If you are not fully satisfied with your purchase, we're here to help.

Returns

You have 14 days to return an item from the date you received the order.

To be eligible for a return, your item must be unused and in the same condition as you received it.

Your item must be in the original packaging.

You need to have the receipt or proof of purchase.

Send the item to this return address: Captured by Judith, 17 Hall Road, Flat 41, London, NW8 9RF, United Kingdom

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).

Shipping

You will be responsible for paying for the shipping costs for returning your item. The Shipping costs you paid when you ordered the items are non-­refundable.

Damaged goods

The products are professionally packed to be delivered to you in good order. In the unlikely event that the product is damaged upon delivery, please send an e-mail with photos of the damage to info@capturedbyjudith.com. I will contact you as soon as possible with an appropriate solution.

Contact us

If you have any questions on how to return your item to us, contact us on info@capturedbyjudith.com.

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